1. Introduction
Fatores Invest (CNPJ: 42.028.186/0001-37), headquartered in Brazil, is committed to protecting your privacy and personal data. This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you use our services, websites, and applications.
This policy complies with the Brazilian Data Protection Law (LGPD - Law No. 13,709/2018) and other applicable data protection legislation.
By using our services, you acknowledge that you have read and agree to the practices described in this Privacy Policy.
2. Data Collected
We may collect the following types of personal data:
2.1 Data provided directly by you
- Identification data: full name, CPF (Brazilian tax ID), RG (Brazilian ID), date of birth
- Contact data: email address, phone number, residential or business address
- Account data: username, password (stored in encrypted form), account preferences
- Financial data: banking information, investment data (when applicable to our services)
- Communications: messages sent through contact forms, emails, or other channels
2.2 Data collected automatically
- Usage data: pages visited, time spent, clicks, browsing patterns
- Device data: device type, operating system, browser version, screen resolution
- Connection data: IP address, internet service provider, approximate location
- Cookies and identifiers: session cookies, persistent cookies, unique device identifiers
2.3 Data obtained from third parties
- Authentication services: when you sign in via Google or other identity providers, we may receive your name, email, and profile photo
- Business partners: data provided by commercial partners for the purpose of service delivery
3. How We Use Your Data
We use your personal data for the following purposes:
3.1 Service delivery
- Provide, maintain, and improve our services, websites, and applications
- Process transactions and manage your account
- Personalize your user experience
3.2 Communication
- Send notifications about service updates
- Respond to inquiries and provide user support
- Send marketing communications (with your prior consent)
3.3 Analysis and improvement
- Analyze usage patterns to improve our products and services
- Conduct research and statistical analysis
- Develop new features and functionalities
3.4 Security and compliance
- Detect and prevent fraud, abuse, and unauthorized activities
- Comply with legal and regulatory obligations
- Exercise rights in judicial or administrative proceedings
4. Data Sharing
Your personal data may be shared with:
4.1 Service providers
We share data with service providers that assist us in operating our business, including:
- Hosting and infrastructure providers: for data storage and processing
- Analytics services: such as Google Analytics, to understand how our services are used
- Authentication providers: such as Google Sign-In, for user authentication
- Communication services: for sending emails and notifications
4.2 Legal obligations
We may share data when required by law, court order, or determination by a competent authority.
4.3 Protection of rights
We may disclose data when necessary to protect our rights, safety, or property, or those of our users and the general public.
4.4 Consent
We may share your data with third parties when you expressly consent to such sharing.
Important: We do not sell your personal data to third parties under any circumstances.
5. Google API Services
Google API Services User Data Policy Compliance
Fatores Invest's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
When you use our services with Google authentication (Google Sign-In), we may access the following information from your Google account:
- First and last name
- Email address
- Profile photo
- Unique Google account identifier
We use this information exclusively to:
- Create and manage your account in our services
- Authenticate your identity
- Personalize your experience
Use limitations: Data obtained through Google APIs is used strictly to provide and improve the services you requested. We do not use this data to:
- Serve targeted advertisements
- Sell or transfer data to third parties for advertising purposes
- Determine creditworthiness or for lending purposes
- Any other purpose unrelated to the delivery of our services
7. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
The criteria for determining the retention period include:
- The duration of the contractual relationship with you
- The existence of a legal obligation to retain data
- The need for retention to exercise rights in judicial proceedings
- Guidelines and determinations from the Brazilian National Data Protection Authority (ANPD)
After the retention period ends, your data will be securely deleted or anonymized.
8. Your Rights (LGPD)
In accordance with the Brazilian Data Protection Law (LGPD), you have the following rights regarding your personal data:
- Confirmation and access: confirm the existence of data processing and access your personal data
- Correction: request the correction of incomplete, inaccurate, or outdated data
- Anonymization, blocking, or deletion: request the anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data under the LGPD
- Portability: request the portability of your data to another service or product provider
- Deletion: request the deletion of personal data processed based on your consent
- Information about sharing: obtain information about public and private entities with which your data has been shared
- Withdrawal of consent: withdraw consent given for data processing at any time
- Opposition: object to data processing when carried out in non-compliance with the LGPD
- Review of automated decisions: request a review of decisions made solely on the basis of automated processing
To exercise any of these rights, please contact us through the channels indicated in the Contact section of this policy.
We will respond to your request within the legal period of 15 (fifteen) days from the date the request is received.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Data encryption in transit (TLS/SSL) and at rest
- Role-based access controls
- Continuous security monitoring
- Periodic security audits
- Staff training on data protection
Despite our efforts, no method of electronic transmission or storage is 100% secure. If we become aware of any security breach, we will notify you and the competent authorities as required by law.
10. Protection of Minors
Our services are not directed to individuals under 18 years of age. We do not intentionally collect personal data from minors. If we become aware that we have collected data from a minor without the consent of a parent or legal guardian, we will take steps to delete such data as promptly as possible.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you through our services or by email.
We recommend that you review this policy regularly to stay informed about how we protect your data.
12. Contact
If you have questions, requests, or complaints about this Privacy Policy or about the processing of your personal data, please contact us:
Fatores Invest
CNPJ: 42.028.186/0001-37
Email: contact@fatoresinvest.com
Website: www.fatoresinvest.com
You also have the right to file a complaint with the Brazilian National Data Protection Authority (ANPD) if you believe that the processing of your personal data is not in compliance with applicable legislation.